Complaints to Warfare
文章分類:處事之道
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Complaints to Warfare(1)
Decide what fights are worth fighting.
Sometimes we have to learn the same lesson over and over. One of the most important lessons to learn and relearn is how to complain or express dissatisfaction. Many people still throw temper tantrums. They slam down phones, yell, write nasty notes, send prickly e-mails, leave vindictive voice mails, and try to manipulate others with the silent treatment.www.zh